Privacy Policy for Laundoor

1. Introduction

At Laundoor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We collect information to provide better services to our customers. This may include:

• Personal Information: Name, address, phone number, and email address.
• Service Details: Information about your vehicle and the services you request.
• Payment Information: Billing information, including credit/debit card details, collected through secure payment gateways.
• Usage Data: Information about your interactions with our website or mobile app, including IP address, browser type, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage the services you request.
• Process payments securely.
• Communicate with you regarding your bookings, inquiries, or customer support.
• Improve our services, website, and customer experience.
• Comply with legal obligations and protect against fraudulent or illegal activities.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with:

• Service Providers: Third parties that help us provide our services, such as payment processors and logistics partners.
• Legal Requirements: Authorities or legal entities if required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. Despite these measures, we cannot guarantee absolute security due to the inherent risks of internet-based activities.

6. Your Rights

You have rights regarding your personal information, including:

• Accessing the personal information we hold about you.
• Requesting corrections to any inaccurate or incomplete information.
• Requesting deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: